FAQ

Welcome to Our FAQ Page

knowledge

We understand that choosing the right retirement property is a big decision, and we’re here to help every step of the way. On this page, you’ll find answers to some of the most common questions our clients ask—from the buying process to available amenities and everything in between. If you don’t see your question here, feel free to reach out—we’re always happy to assist.

Frequently Asked Questions

Have questions? You’re not alone! Our Frequently Asked Questions section covers the most common queries about retirement living, our properties, services, and process—providing clear, helpful answers to guide your journey with confidence.

The ACT on Housing Development Schemes for Retired Persons, Act 65 of 1988 protects your investment. The title deeds of each village has been endorsed to comply with the requirements of the said Act, placing it under the jurisdiction and control of the legal process.

The ACT stipulates that only the registered occupant(s) may reside in the unit permanently, provided that you are over 50 years of age. If you have visitors or your children want to visit you, you have to obtain permission from the Management Committee if they stay longer than 14 days.

It is paid into an interest bearing trust account nominated by the Trustees and will incur interest for your benefit. If the Agreement is cancelled because of non performance the deposit is repaid.

Should you require urgent medical attention, all Retirement Villages have easy access to hospitals, day clinics and 24 hour emergency services. People who are ill are handled externally or outsourced caregivers can be utilized. You can also get permission for an authorised stay in care giver.

The units consist of semi-face brick dwellings which provide high quality finishes and low maintenance. Communal Gardens are maintained. Whilst on holiday lawns will be mowed and edges trimmed.

We have been building Retirement Villages for 28 years, offering the best value for money in comparison to other Villages in the area. The benefits associated with living in a community of people of the same age group are numerous.

Definitely not. The electricity of every unit is measured individually or by pre-paid meters.

  • for the payment of rates and taxes
  • for the supply of electricity (communal)
  • water (basic and communal)
  • garden services (private and communal)
  • sanitary and sewerage services
  • general maintenance (buildings, intercom and communal internet)
  • 24 hour security and guards
  • management and audit fees
  • 10% reserve fund (reserve funds will be kept in an interest bearing investment account and will be jointly managed by the management association and the developer
  • general security and fencing
  • any other services to the buildings and land and any premiums of insurance, and for the discharge of any obligation of the management association
  • refuse removal

Yes, the contents of the unit as well as damage to doors, windows, electrical and electronic equipment is the responsibility of the occupant.

There are no Transfer fees payable. Some villages require a deposit for electrical and post boxes. Your monthly levy, as well as electricity, will be your responsibility.

Yes, with the permission of the Developer you may make internal alterations to the unit. Alterations are restricted to a few basic changes. You need permission from the Management Committee and the Developer if you want to make changes.

A wide range of activities are arranged at each village by the entertainment committee, making use of the clubhouse.

Some of the villages are pet friendly (only 2 small dogs OR 2 cats permitted per unit). However, there are also non-pet friendly villages.  Buyers should be careful before buying a unit as the terms of non-pet friendly villages are not negotiable.

On termination of the agreement, and resale of your Life-right your initial capital amount, minus costs, as per your contract will be refunded.

Notice must be given to the Village Manager who will inform the Developer. Arrangements will then be made in terms of your agreement to resell the life right of your unit and repay what is due to you in accordance with your Agreement.

Any defect which is reported within 21 days from date of occupation will be fixed at no cost. The Developer will not be responsible for any defects on variations done by external contractors. Defects reported after the 21 days will be for the account of the resident and will be regarded as maintenance.

Increases of municipal services such as electricity, water, sewerage etc. is usually the only factor which may require an annual increase in levies over and above annual inflation.

Every unit will have security doors at the front and back door, cottage pane windows with burglar bars and an alarm system for your security. A 1.8m brick wall with an electric fence surrounds the village. Security lighting, automated security gates, 24 hour manned gatehouse plus roaming guards, provides peace of mind you would expect from villages such as ours.

If a third party, for example your children, wish to assist you financially, the agreement can be drafted in such a way that these funds can be paid directly to them at termination of the agreement.

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